Refund & Shipping Policy

Your customer satisfaction is our highest priority, if for any reason there's an issue we will evaluate and strive to make it right.

 

ALL SALES ARE FINAL.

Refund Policy

Returns/Refunds

Due to the delicate nature of our products, we do not offer returns or refunds.

 

Damages and issues

Please inspect your order carefully once you have received it. Contact us immediately if the item(s) arrives damaged or you have received the wrong order. We will require a photographic proof for any damages within 7 days of delivery.  

You can always contact us for any questions at  Hello@maifialuxco.com. We will respond with 48 hours. 

 

Shipping Policy

MAI FIA LUX CO currently ships within the United States.

Most orders will be processed within 3-5 business days, excluding weekends or during holidays. Orders will be shipped usually within 5-7 business days, excluding weekends or during holidays. 

Please contact us if you do not receive an order confirmation email after placing your order.

MAI FIA LUX CO is not liable or responsible for any delays, re-routes, stolen items or failed deliveries of your package.